Channel Setup Guides

Step-by-step instructions for connecting each communication channel.

NevoChat supports multiple communication channels. Each channel can be configured independently and connected to your chatbot agents.

WhatsApp Business API (Meta)

The official Meta WhatsApp Cloud API gives you access to template messages, embedded signup, phone quality tracking, and webhook automation.

Template messagesEmbedded signupWebhook eventsPhone quality tracking
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Unofficial WhatsApp (QR Code)

The unofficial connection lets you connect your personal WhatsApp number via QR code. It supports text, media (images, videos, audio), location, contacts, and stickers.

QR code connectionMedia supportMessage protectionNo Meta approval needed
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Gmail Integration

Connect your Gmail account with OAuth for real-time email automation. NevoChat uses Google Pub/Sub for instant notifications.

OAuth 2.0 authThread managementPub/Sub notificationsAuto-refresh
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Telegram Bot

Connect a Telegram bot you create via @BotFather. NevoChat handles inbound messages from private chats, groups, and channels and replies with text or media via the Bot API.

Bot token (BotFather)Private + groups + channelsText + media + voicePer-bot webhook secret
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Instagram DM

Connect your Instagram Business account to respond to direct messages with AI-powered automation and chatbot agents.

Instagram BusinessDM automationAI repliesStory replies
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Facebook Messenger

Connect your Facebook page to handle Messenger conversations with AI chatbot responses and automated agents.

Page integrationMessenger automationAI chatbotQuick replies
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Outlook Integration (Coming Soon)

Connect your Outlook or Microsoft 365 mailbox with OAuth for real-time email automation, threaded replies, and AI-powered responses.

OAuth authenticationMicrosoft 365Threaded repliesAI response
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SMS (Coming Soon)

Twilio-powered SMS integration is currently in development.