CRM & contact profiles
A CRM that fills itself in while you chat. Every message, call and email lands on the right profile — no copy-paste.
The idea
Most CRMs make you type everything by hand. Here it works the other way around: the moment a customer messages you on WhatsApp, comments on Instagram or calls, NevoChat finds the right profile and enriches it. Your AI agent reads the conversation, knows who's talking and notes what matters. You open the profile and it's already there.
One profile per person, across every channel
Marie messaged you on WhatsApp on Monday, replied by email on Tuesday and called on Wednesday. Three channels, one profile. You see her whole history in one place, in order, with nothing to hunt for.
Camille Ferrand
VIPAtelier Lumière · Home-décor boutique in Lyon
"Do you have this model in black?" — answered by the AI agent
Today, 09:12
4-min call — quote requested for 8 light fixtures
Yesterday, 16:40
Quote #1042 sent — €2,950
Monday, 11:05
Custom fields, built for your business
You decide what to track. Add the fields that matter to you: "Company size", "Budget", "Birthday", "Type of property wanted"… Each field has a type (text, number, date, list) so your data stays clean.
A real-estate agency creates "Max budget", "Target neighborhood" and "Bedrooms". Every lead is filed in the right place, and in two clicks you filter those looking for a 3-bedroom under €400,000.
Fields the AI fills in mid-conversation
You choose which fields the agent is allowed to change. While it chats, it listens and notes. The customer says "we're 12 people"? The agent writes Headcount = 12, without you lifting a finger. You stay in control: sensitive fields stay read-only.
The AI updated a field
Headcount = 12
A dental clinic lets the agent fill "Last appointment" and "Insurance". After every exchange the profile is up to date on its own, and the front desk has nothing to re-type.
Kanban pipelines to run your deals
Drag deals from one stage to the next: New → Quote → Negotiation → Won or Lost. At a glance you see where each deal stands and how much each column is worth.
Julien Roy
€620
WebLe Cèdre Restaurant
€1,400
RestoCamille Ferrand
€2,950
Trade décorSofia Marchetti
€980
BoutiqueVitalis Clinic
€4,800
HealthEverything that lives around the profile
Segments & dynamic filters
Build lists that update themselves from your criteria. A contact joins or leaves the segment the moment their profile changes.
"Hot leads with no reply in 3 days": the list fills itself, ready for a follow-up.
Tags, timeline & attachments
Label your contacts with tags, follow a timeline that mixes WhatsApp, calls and email in order, and attach photos or PDFs to the profile.
A plumber attaches the boiler photo and the PDF quote right on the customer's profile — everything found in a second.
Per-contact flow subscriptions
Attach an automated flow to one specific person, not to everyone. The flow only runs for that contact.
A weekly WhatsApp check-in reserved for your VIP clients: every Monday the agent checks in with them, and no one else.
Channel preference
Each contact has a favorite channel. You reach one on WhatsApp, another by SMS — NevoChat remembers and writes to the right place.
Mrs. Dubois answers better by SMS, Mr. Haddad on WhatsApp: your follow-ups go out on the right channel every time.
The AI agent manages your contacts too
Beyond chatting, your agent has built-in tools to keep the CRM current on its own: create a profile, update it, search for a contact, add a tag. You switch on the tools you want to hand it.