Features

Everything NevoChat can do for your business — connect your channels, build an AI agent, automate conversations, and grow your customer relationships.

Messaging Channels

Connect every channel your customers already use and manage them from one shared inbox.

  • WhatsApp Business API — official verified number, template messages, media and voice notes
  • WhatsApp via QR code — connect a personal number in seconds, no API approval
  • Instagram Direct & comments — auto-reply to DMs and comments on your posts
  • Facebook Messenger & comments — answer page messages and comments automatically
  • Email (Gmail) — AI replies straight from your inbox, threaded conversations
  • SMS & Telegram — reach customers by text message and Telegram bots
  • Live web chat — an AI chat widget for your website

AI Agent & No-Code Builder

Create a smart AI agent without writing a single line of code — or just describe what you want and let the assistant build it.

  • Visual drag-and-drop builder with ready-made blocks
  • AI assistant that builds the agent for you from a plain-language description
  • Smart conditional logic and branching conversations
  • Reusable sub-flows — call another agent inside a flow
  • Multi-language agents that auto-detect your customer's language
  • Test your agent live before publishing

AI Voice & Phone Calls

Answer and place phone calls with a natural-sounding AI voice agent.

  • Inbound AI phone answering on your business number
  • Automated outbound calls for reminders, follow-ups and campaigns
  • Natural voices, including ElevenLabs and voice cloning
  • Call transfer to a human and touch-tone (DTMF) menus
  • Automatic call recording and transcripts

Knowledge Base (AI trained on your data)

Let your AI answer accurately using your own documents and website content.

  • Upload PDFs, documents and spreadsheets
  • Import your website content automatically
  • The AI answers only from your verified content
  • Semantic search for precise, on-brand answers

CRM & Contacts

A built-in CRM that keeps every customer conversation and detail in one place.

  • Unified contact profiles across every channel
  • Custom fields tailored to your business
  • Segments and smart filters
  • Kanban sales pipelines
  • Tags, activity timeline and file attachments
  • The AI can update contact details during a conversation

Automation & Campaigns

Reach the right customer at the right time, automatically.

  • Scheduled and recurring automations
  • Bulk and broadcast messaging
  • Trigger-based follow-ups and reminders
  • Attach automated flows to individual contacts

AI Media Generation

Create images and content on demand, right inside your conversations.

  • Generate images on demand (OpenAI and Google Imagen)
  • AI-written text and content
  • A media library saved to your workspace

Tools & Integrations

Connect NevoChat to the apps and services you already use.

  • Google Calendar — book, reschedule and check appointments
  • Gmail actions — send and read email
  • Live web search inside conversations
  • Inbound webhooks to receive data from any app
  • Custom HTTP / API calls
  • Facebook & Instagram publishing and insights tools
  • Connect external tools through MCP servers

Notifications

Keep your team and customers informed about what matters.

  • Email and WhatsApp alerts on key events
  • Product update announcements and a what's-new page
  • Per-user notification preferences and one-click unsubscribe
  • Low-balance and quota alerts

Billing & Wallet

Simple, transparent pricing with pay-as-you-go flexibility.

  • Flexible subscription plans
  • Pay-as-you-go prepaid wallet with top-up and auto-recharge
  • Free welcome credit when you sign up
  • Transparent real-time usage tracking
  • Invoices and payment history

Analytics

Understand your conversations and your costs at a glance.

  • Conversation and contact analytics
  • Custom metrics you define yourself
  • AI usage and cost reports

Team & Workspaces

Built for teams and agencies managing multiple brands.

  • Multiple workspaces under one account
  • Team members with roles and permissions
  • Admin console for platform management